Tell us what you need.

In person, on the phone, or via the website, Unitus Community Credit Union is here to serve you!



We've always looked to our members for valuable feedback regarding our products and service. Whether you have a question, complaint, concern, or suggestion we want to hear about it.

Members Matter is your chance to share your opinions about your credit union. Give us the details about your branch visit, your online experience, or how you were helped over the phone. Be sure to mention what you loved, what we could do better, or how we were able to meet your needs.

Your feedback, while kept confidential, may help us improve products and service to Unitus members everywhere. Submit your feedback!

IMPORTANT: Please remember to not include any personal information such as your account number or social security number.


Mailing Address
Unitus Community Credit Union
PO Box 1937
Portland, Oregon 97207

Main Phone Numbers:
503-227-5571 or 1-800-452-0900
TDD 503-423-8898
New Card Activation/PIN Selection 1-888-241-7054

Telephone Hours:
7:30 a.m. - 6:00 p.m. Monday through Friday
7:30 a.m. - 4:00 p.m. Saturday

Location and Hours

Email
Please note that when you're sending us an email, do not include personal information such as your account number or social security number.
Email us at: mail@unitusccu.com.

Website
Have a question about the website or notice an error? Send an email to mail@unitusccu.com, and we'll address your concern as quickly as possible.

uOnline - New User?
Please call 503-227-5571 or 800-452-0900 to receive your temporary password. You will need a valid email address. Once you have received your temporary password, follow the prompts on the uOnline login page. You will be asked to enter your account number. If you experience difficulty using this temporary password function, please call Unitus directly for assistance with a temporary password.

uOnline - Forgot Your Password?
Please follow the prompts on the uOnline login page. You will be asked to enter your account number. If your account is jointly owned, you will be prompted to enter the last name of the primary (first listed) account owner. If you experience difficulty using this temporary password function, please call Unitus directly for assistance with a temporary password.